Privacy Policy
Last updated: 15 March 2026
AG Detailing respects your privacy and handles personal data carefully. In this Privacy Policy, we explain what personal data we collect, why we collect it, how we use it, how long we keep it, and what rights you have.
1. Who we are
AG Detailing
Algirdas Gricius
Heerlen, Netherlands
Working across Limburg
Phone / WhatsApp: +31 6 82799397
Email: agdetailing.nl@gmail.com
KVK: 98679139
VAT / BTW: NL005346895B09
AG Detailing is the controller responsible for the processing of your personal data described in this Privacy Policy.
2. What personal data we collect
We may collect and process the following personal data:
Your name
Your phone number
Your email address
Your address or service location, if needed for an appointment
Details about your vehicle or fleet
Information you send through the contact form, email, WhatsApp, or phone
Appointment and quote details
Invoice and payment-related information, if you become a customer
Technical website data such as IP address, browser type, and basic website log information
3. Why we process your data
We process personal data for the following purposes:
To answer your questions
To provide quotes
To schedule appointments
To perform our detailing services
To communicate with you about your booking
To manage our administration and invoices
To improve our website and services
To comply with legal obligations
4. Legal bases for processing
Under the GDPR/AVG, personal data must be processed on a valid legal basis. For AG Detailing, this will usually be one or more of the following: performance of a contract or steps before entering into a contract, compliance with a legal obligation, legitimate interests, and consent where required.
In practice, this means:
Contact requests and quote requests: to respond to your request and, where relevant, take steps before a service agreement
Bookings and service delivery: to perform our agreement with you
Administration and invoicing: to comply with legal and tax obligations
Website improvement and analytics: based on our legitimate interest or your consent, depending on the tool used
Marketing messages: only where allowed and, where required, based on your consent
5. How we receive your data
We may receive your personal data when:
You contact us by email, phone, or WhatsApp
You fill in the contact form on our website
You request a quote
You book a service
You communicate with us as a private or business customer
You use our website
6. How long we keep your data
We do not keep your personal data longer than necessary for the purpose for which it was collected, unless we are legally required to keep it longer. The GDPR requires that personal data not be kept longer than necessary for its purpose.
In general:
Contact requests and quote requests: for as long as needed to handle your request
Customer and appointment data: for as long as needed to provide services and handle follow-up
Invoice and administration data: for as long as required by applicable legal or tax obligations
Website analytics or cookies: according to the retention period of the relevant tool, if used
7. Sharing data with third parties
We do not sell your personal data.
We may share your data with third parties only where necessary, for example with:
Our website hosting provider
Our email provider
WhatsApp, if you contact us through WhatsApp
Form or booking plugins used on the website
Payment or invoicing providers, if applicable
Analytics providers, if used
Accountants or legal advisers, where necessary
Authorities, if required by law
If third parties process personal data on our behalf, we ensure this is done appropriately under applicable data protection rules. The controller/processor distinction and related duties are part of the GDPR framework.
8. Cookies and website analytics
Our website may use cookies or similar technologies. Cookies can be used for website functionality, analytics, or embedded content. Dutch guidance requires websites and apps to clearly inform users about personal data processing and the purpose of cookies.
Use one of the options below:
Option A — if you only use basic/necessary cookies:
We only use necessary cookies that help the website function properly.
Option B — if you use analytics:
We may use analytics tools to understand how visitors use our website and to improve performance.
Option C — if you use advertising/tracking cookies:
We only place non-essential cookies after receiving your consent.
If your website uses Google Analytics, Meta Pixel, or similar tools, add them specifically here.
9. Your rights
Under the GDPR/AVG, you have privacy rights when an organization uses your personal data. These include the right to information, access, rectification, erasure, restriction, objection, and in some situations data portability.
This means you can ask us to:
Confirm whether we process your personal data
Give you access to your personal data
Correct incorrect or incomplete data
Delete your data where applicable
Restrict certain processing
Object to certain processing
Transfer your data where applicable
If you want to exercise any of these rights, please contact us at:
agdetailing.nl@gmail.com
10. Complaints
If you believe that we are not handling your personal data correctly, please contact us first so we can try to resolve the issue.
You also have the right to file a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.
11. Data security
We take appropriate measures to protect your personal data against loss, misuse, unauthorized access, or unlawful processing. The GDPR requires appropriate security measures based on the risks involved.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
13. Contact
If you have questions about this Privacy Policy or how AG Detailing handles personal data, please contact:
AG Detailing
Algirdas Gricius
Heerlen, Netherlands
Phone / WhatsApp: +31 6 82799397
Email: agdetailing.nl@gmail.com